Testimonials

Louis V.

Brandon and Janelle are the go to team in Corona Del Mar, Newport Beach and the surrounding communities!! We just closed on our house and there were multiple competing offers. I truly believe we would not have gotten the home if it weren’t for their experience and their relationship with other agent. We couldn’t be happier with the service and the follow up. Highly recommend them!!

Ethan A.

I couldn't recommend any realtor more than Mike Gaines. He is fantastic and helped my wife and I land our dream home. I would hire him again in a heartbeat. Any decent realtor can get a deal done when things go smoothly, but what separates good realtors from great realtors is when you are thrown a curveball and a deal starts to go sideways. We had all sorts of curveballs thrown our way from financing to HOA rules, escrow, etc, On multiple occasions we were certain the deal was going to fall through, and had it not been for Mike, it would have. Mike is an excellent communicator and every time something happened he was able to bring all the relevant parties together to get things back on track and keep the deal alive. In the end, we got our home and couldn't have done it without Mike! So grateful for him and his team!

Corey V.

Janelle and Brandon are true experts and make the home buying/selling process enjoyable. Brandon consistently made himself available for showings, always followed up with emails, and worked great with the other agents. Janelle's appraisal expertise ensured that the offer I presented was fair and Brandon negotiated the transaction perfectly. I always felt 100% supported and couldn't have asked for a better team in my corner.

Christopher B.

Engaging The File Group was hands-down the best decision we could have made when searching for our new home. Janelle and Brandon were not only super informative, insightful, patient and willing to roll with us as we figured out what we wanted, but they also made the entire process as simple and streamlined as it could possibly be, from search to offer to negotiation to mortgage application to inspection to closing. And, even after closing, they consistently checked in to make sure we had everything we needed and were happy with our new home. I have regularly and confidently recommended The File Group to my family and friends — all of whom have had glowing reviews of their own.

Chris D.

Our experience with Brandon and his team was near flawless. We went from discussing the market to close on our first home in under 35 days and we couldn't be happier with the way things worked out. I met Brandon several months prior to even considering making a real estate purchase with my wife. Over the course of that period of time he made a clear effort to learn about my business, connect me with other professionals, and genuinely took an interest in being of service should the need ever arise. In early June of this year, I began to evaluate our entry into the market and reached out to Brandon in an effort to make an educated decision about whether or not to pursue our first potential purchase. During that conversation, he demonstrated a clear understanding of the local area, the current financial climate, and how this purchase fit into our family's long-term goals. Beyond that, I got…

Our experience with Brandon and his team was near flawless. We went from discussing the market to close on our first home in under 35 days and we couldn't be happier with the way things worked out. I met Brandon several months prior to even considering making a real estate purchase with my wife. Over the course of that period of time he made a clear effort to learn about my business, connect me with other professionals, and genuinely took an interest in being of service should the need ever arise. In early June of this year, I began to evaluate our entry into the market and reached out to Brandon in an effort to make an educated decision about whether or not to pursue our first potential purchase. During that conversation, he demonstrated a clear understanding of the local area, the current financial climate, and how this purchase fit into our family's long-term goals. Beyond that, I got the strong sense that he was able to separate and prioritize our best interests over the desire to just sell us a house. In action, Brandon was a strong asset, his personal presentation and professionalism provided us with a tangible advantage in the way that other agents viewed us as potential buyers. He was thorough and rational in his evaluation of potential properties helping to keep us thinking critically about our options. Ultimately, after hearing horror stories from friends viewing hundreds of houses and making multiple offers only to be outbid by a cash offer, we got really lucky. We fell in love with a house, made a very well-educated offer thanks to Brandon and his team, and presented a very appealing package that made the homeowners comfortable with our plans for their home. Then the stressful part started. One of the best parts of working with Brandon was the incredible team behind him at Surterre. They gave us the confidence to agree to expedited closing and made sure that we did not sacrifice at all on our due diligence. He was proactive in scheduling and attending every inspection and walk-through and found great professionals that we could trust did a thorough job. We bugged the crap out of him, calling/texting constantly because we were inexperienced regarding the process and he handled our demands with patience and clearly explained everything to us. As I said, we were the lucky ones and got to enjoy the process and found a great home that we absolutely love. Thanks to Brandon, Janelle, and everyone at their office.

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With over 50 years of combined sales and marketing experience, the File Group understands what is needed to promote and sell your home in the right light. The File Group is a team that not only provides knowledge and experience, but true professionalism through the selling and buying process.

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