Testimonials

Glenn O.

Nikki is the best. She guided us through the process of both selling our existing home and purchasing our new home. In searching for a new home, Nikki constantly updated us on the new properties, both on and off market, scheduled private showings, and provided immeasurable amounts of information - neighborhood info, architect and builder reputations, and quality appraisals. In selling our home, Nikki build a robust marketing plan and hosted open houses twice a week. She negotiated with the buyer maximizing the value and closed escrow in 30 days! If you want to find the right home for your family, use Nikki.

Cyn H.

I have recommended Janelle and Brandon many times already. They are the best! Brandon takes care of any detail that requires attention right away. They contacted us 8 months after one short chance meeting when something came available we had described to them. That is now our home and it wasn't on the market. When we wanted help renting out another property, they had it done the first week end to our ideal tenant. Whenever we need a resource (handyman etc) they have a recommendation and never fail to help us. I would highly recommend them.

Daniela V.

We worked with Nikki buying and selling a house and finding a rental in between. I highly recommend her if you are looking for somebody who is pleasant to work with, knowledgeable and high speed with everything you need from her. Good in building relationships with multiple stakeholders in the process and never drops the ball even during longer escrows and searches. Will definitely work with her again if there is an opportunity.

Ethan A.

I couldn't recommend any realtor more than Mike Gaines. He is fantastic and helped my wife and I land our dream home. I would hire him again in a heartbeat. Any decent realtor can get a deal done when things go smoothly, but what separates good realtors from great realtors is when you are thrown a curveball and a deal starts to go sideways. We had all sorts of curveballs thrown our way from financing to HOA rules, escrow, etc, On multiple occasions we were certain the deal was going to fall through, and had it not been for Mike, it would have. Mike is an excellent communicator and every time something happened he was able to bring all the relevant parties together to get things back on track and keep the deal alive. In the end, we got our home and couldn't have done it without Mike! So grateful for him and his team!

Andrew S.

We worked with Nikki to purchase our home in Mar Vista. Nikki was an absolute pleasure to work with from start to finish. She did an excellent job negotiating our offer (in a crazy competitive market). And had a really good pulse for what we'd need to get to in order to be considered for getting the house. Once we were under contract, she was great at communicating the timeline in order to set expectations. She checked in with our loan people to make sure that everything was set to close on time (which we did! on a 21 day close) She helped us to find inspectors, who were timely and professional. If you're ever looking for an agent who is super responsive and knowledgeable about the market, I highly recommend using Nikki.

Work With Us

With over 50 years of combined sales and marketing experience, the File Group understands what is needed to promote and sell your home in the right light. The File Group is a team that not only provides knowledge and experience, but true professionalism through the selling and buying process.

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