Testimonials

Chris D.

Our experience with Brandon and his team was near flawless. We went from discussing the market to close on our first home in under 35 days and we couldn't be happier with the way things worked out. I met Brandon several months prior to even considering making a real estate purchase with my wife. Over the course of that period of time he made a clear effort to learn about my business, connect me with other professionals, and genuinely took an interest in being of service should the need ever arise. In early June of this year, I began to evaluate our entry into the market and reached out to Brandon in an effort to make an educated decision about whether or not to pursue our first potential purchase. During that conversation, he demonstrated a clear understanding of the local area, the current financial climate, and how this purchase fit into our family's long-term goals. Beyond that, I got…

Our experience with Brandon and his team was near flawless. We went from discussing the market to close on our first home in under 35 days and we couldn't be happier with the way things worked out. I met Brandon several months prior to even considering making a real estate purchase with my wife. Over the course of that period of time he made a clear effort to learn about my business, connect me with other professionals, and genuinely took an interest in being of service should the need ever arise. In early June of this year, I began to evaluate our entry into the market and reached out to Brandon in an effort to make an educated decision about whether or not to pursue our first potential purchase. During that conversation, he demonstrated a clear understanding of the local area, the current financial climate, and how this purchase fit into our family's long-term goals. Beyond that, I got the strong sense that he was able to separate and prioritize our best interests over the desire to just sell us a house. In action, Brandon was a strong asset, his personal presentation and professionalism provided us with a tangible advantage in the way that other agents viewed us as potential buyers. He was thorough and rational in his evaluation of potential properties helping to keep us thinking critically about our options. Ultimately, after hearing horror stories from friends viewing hundreds of houses and making multiple offers only to be outbid by a cash offer, we got really lucky. We fell in love with a house, made a very well-educated offer thanks to Brandon and his team, and presented a very appealing package that made the homeowners comfortable with our plans for their home. Then the stressful part started. One of the best parts of working with Brandon was the incredible team behind him at Surterre. They gave us the confidence to agree to expedited closing and made sure that we did not sacrifice at all on our due diligence. He was proactive in scheduling and attending every inspection and walk-through and found great professionals that we could trust did a thorough job. We bugged the crap out of him, calling/texting constantly because we were inexperienced regarding the process and he handled our demands with patience and clearly explained everything to us. As I said, we were the lucky ones and got to enjoy the process and found a great home that we absolutely love. Thanks to Brandon, Janelle, and everyone at their office.

Martin B.

I experienced the ultimate professionalism working with Janelle and Brandon. They are not extremely professional but handled every one of my issues with great care. I highly recommend them if you want to sell or buy a home. What a wonderful experience they provided us. I felt like family to them. Their marketing and selling methodology was exceptional. Additionally, I came to like them as individuals who I knew had my best interest at heart. It wasn’t about making a sale but serving my desires. I can’t recommend them highly enough as professionals and I feel fortunate that they became our friends.

Douglas R.

Janelle helped me find a rare opportunity on Balboa Island. It was a highly sought 4-BR unit. She obtained the MLS data and the full data sheet on the same day. She also was available and got me into the place for review within 48 hours prior to the first weekend it was up. So I was able to put an offer in prior to the weekend. And I was selected from a number of applications. Janelle worked directly with the owner on the final terms and was present at the inspection. Very happy with her work on this - I would not have found it without her.

Buyer

Brandon and his team were absolutely the best. We met Brandon randomly at an open house about 9 months before we bought our home, but he was always responsive when we wanted to see an open house. When we found our dream place, he and his team were incredibly on top of their game. During the closing process, which was very daunting for a new buyer, Brandon was with us 100% along the way. If you can, work with The File Group. You won't regret it. They are amazing!

Josh F.

If you are looking for an honest, professional, full-service, fun real estate agent, look no further. Janelle helped us purchase a home and facilitated a seamless, smooth process going above and beyond for us as we lived out of town. Janelle's previous clients have used her repeatedly for multiple house transactions. We feel so fortunate to have met her as we know she will help us with whatever our future housing needs in Orange County may be.

Work With Us

With over 50 years of combined sales and marketing experience, the File Group understands what is needed to promote and sell your home in the right light. The File Group is a team that not only provides knowledge and experience, but true professionalism through the selling and buying process.

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